The Role of External HR Consultants in Developing an Employee Manual -

Do I Need an Employee Manual?

According to the Canada Labour Code, employers must provide their staff with a written employment statement containing details such as their contract of employment, collective agreement, and policy manual. An excellent way to follow this statute is by creating an employee handbook containing information specific to the staff and the company.

An employee manual clarifies for new staff members what your company expects from their behaviour and job performance and outlines the policies they must follow. Having easy access to this information can help staff better understand their legal obligations and rights, preventing the potential for misunderstandings and conflict down the line.

Your manual should include policies, benefits, compensation, time off, behaviours, and other details for your staff members to have on hand. If they have questions about certain aspects of their employment, they can simply check the document!

Where External HR Consultants Contribute

Not every business owner is human resources-savvy. At Pivot HR, we provide various consulting services for our clients, including advising them on creating or updating employment manuals. External human resources assistance can benefit you in the following ways:

Experts in HR Best Practices

As an HR firm, our focus is on protecting the rights of your employees and helping create a safe work environment. Issues like bullying, harassment, misconduct, and other instances that require a workplace investigation are complex, and we can help you properly outline how such matters will be handled in your company.

Compliance with Employment Laws

Employment laws are constantly changing, and most business owners don’t have the time to stay updated with the changes. An external HR consultant will not only help you establish guidelines that follow current employment laws, but at Pivot HR, we’ll regularly examine your policies and update them when new laws and regulations come into play.

Enhanced Efficiency

As a business owner, you have several duties, making creating a comprehensive employee handbook difficult without the proper assistance and knowledge to back you up.

Hiring an external HR consultant will allow you to focus your internal resources on more pressing business matters. At the same time, we work on outlining policies, gathering necessary information, and compiling an employee manual draft for your review.

What Our Clients say about us

“Robin and Mia were both exceptionally professional and responsive and understood our needs. Their work was of great quality. We are a small non-profit organization and we found them very easy and wonderful to work with. Great value and highly recommend.”

~ Joy Masuhara , Co-Chair Women Transforming Cities International Society

“Cindy is a remarkable professional coach, who goes well beyond expectations in supporting her clients’ development. She knows how to ask the right questions and uncover the real and deep issues that contribute to the limitations we put on ourselves. This type of personal exploration is tough work to do alone and remain committed to necessary change. Cindy’s approach and support made this process one of the most impactful experiences of my life, professionally and personally.”

~ Monique Cotton, Firm Administrator, JFK Law Corporation

“As a medium size business with over 100 employees working in very different areas of our operation, Pivot was able to quickly understand our HR needs and offer practical solutions. Robin and the Pivot team worked closely with our Leadership group to implement effective turnkey solutions on time and on budget. We will continue to use Pivot for our ongoing HR needs and would highly recommend their services.”

~ Adam Zubek, General Manager, Point Grey Golf & Country Club

Pivot HR Services provides personalized solutions for our organization’s human resources needs. By engaging their services, we have been able to successfully outsource our HR function, as the Pivot team has demonstrated their ability to understand the HR priorities of our workplace culture and industry.

~ Areef Abraham, Chief Executive Officer Community Power

“Robin developed our employee policy manual with the goal of engaging and retaining our current staff as well as attracting new ones in this highly competitive marketplace. Her in depth knowledge of current legislation and HR policies proved to be of significant benefit. I would highly recommend Robin and the team at Pivot HR Services.”

~ Christopher Soles, President, Nextgen Technologies Ltd.

“Robin has been and continues to be an outstanding resource for our organization to navigate HR issues as we grow. She always approaches problems with professionalism and a keen eye for our best interest. I’d certainly recommend Robin to anyone looking to elevate their HR processes.”

~ Karim Abraham, CEO, Kambo Energy Solutions

“Our firm turned to Robin for advice and guidance at a time when we faced a period of serious difficulty in managing our human resources. She assisted us through the process of putting our relationship with our staff on a stronger, more stable footing and helped us implement a complete overhaul of our human resources policies. We could not be more pleased with the work she has done and continues to do with us.”

~ Robert Janes, QC, Managing Principal JFK Law Corporation

The Role of External HR Consultants in Developing an Employee Manual