Performance Enhancement and Coaching Employees

employee coaching


Performance management and leadership are essential drivers to organizational effectiveness. Participants will develop the foundational leadership, coaching, and communication skills to increase and enhance performance in the workplace. This training presents a powerful approach to coaching practice and feedback and provides insight into facilitating high performance in both individuals and teams.

Instructional Objectives:

The Performance Enhancement and Coaching Employees training program covers the following topics:

  • The Responsibilities of Management
  • Effective Management Strategies
  • Coaching vs. Managing
  • Effective Performance Coaching
  • Performance Issues
  • Culpable vs. Non-Culpable Behaviour
  • Progressive Consequences Process

Measuring Learning Outcomes:

By the end of the training, participants will understand:

  • The role of management;
  • Best practices for effective leadership;
  • The process for coaching and managing employee performance;
  • How to use coaching and feedback to manage performance effectively;
  • What constitutes just cause and culpable verses non-culpable behaviour;
  • How to apply principles of progressive discipline to make disciplinary decisions;

Program Delivery & Assessment Methods:

Pivot HR Services instructors continuously assess participants comprehension and ability to apply learning concepts through a combination of facilitation, interactive discussion, group work, case studies, and relevant real-world examples. Pre & Post learning self-evaluations are delivered to provide participants with a measure of their knowledge and skills gained from training. Following training, participants are encouraged to connect with instructors via phone and e-mail should they need assistance and have questions to follow.

Format: Group/Classroom Training

Capacity: 25


  • Full day (8 Hours)
  • Half Day (4 Hours)

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