Practicing inclusive leadership in times of crisis

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It is said that challenges are not problems but solutions waiting to be discovered.

With the world experiencing the coronavirus pandemic, many persons have been forced to change their status quo. Life as they know it has ended and a new normal has taken its place. Organizational leaders now have the charge of relearning and restructuring their organizations to suit the new way of doing business while including their staff in the process, by utilizing inclusive leadership.

What is inclusive leadership?

Inclusive leadership is an approach used by the leaders of an organization to ensure a diverse workplace where employees of all backgrounds feel counted and involved in the overall success of the business. Research has shown that companies that practice an inclusive leadership approach not only survive but thrive, as their employees are more inclined to go the extra mile, openly share their thoughts and feelings and collaborate to push the company forward. Therefore, during these times of incertitude and peril, inclusive leadership is the way to go.

What does inclusive leadership look like?

There are a few key aspects of inclusive leadership:

Self-awareness

Self-awareness allows leaders to identify and acknowledge both personal and organizational strengths and weaknesses. Leaders who are self-aware will seek to mitigate individual and corporate biases towards employees, resulting in employees feeling free to voice concerns and being more open to aligning to the company’s policies and vision.

Notable commitment

During times of crisis, it is crucial that leaders demonstrate a commitment to ensuring the safety and well-being of all workers. An organization that takes the time to know their staff will be more suited to make plans and implement measures to better serve them and ensure optimum productivity.

Genuine concern

Whereas the privacy of each employee must be respected, leaders should show genuine concern for their employees. Underlying health conditions, family set-up, and financial capabilities are all important matters to be considered. Knowledge of employees’ challenges can allow leaders to determine the accommodations that need to be made for each employee during the pandemic. Showing genuine concern for your employees will result in a flourishing symbiotic relationship.

Embracing inclusive leadership

Do you desire to know more about inclusive leadership and implement it in your organization? Then contact us at Pivot HR Services.

At Pivot, we provide customized services to fit your organization’s culture, budget, and goals with an HR model built on personalized attention, timely delivery, affordability, and superior quality.

Give us a call today to schedule a free consultation with one of our experienced HR consultants. Let us show you how we can help to design an effective inclusion program for your company during this time of crisis.

What Our Clients say about us

“Robin and Mia were both exceptionally professional and responsive and understood our needs. Their work was of great quality. We are a small non-profit organization and we found them very easy and wonderful to work with. Great value and highly recommend.”

~ Joy Masuhara , Co-Chair Women Transforming Cities International Society

“Cindy is a remarkable professional coach, who goes well beyond expectations in supporting her clients’ development. She knows how to ask the right questions and uncover the real and deep issues that contribute to the limitations we put on ourselves. This type of personal exploration is tough work to do alone and remain committed to necessary change. Cindy’s approach and support made this process one of the most impactful experiences of my life, professionally and personally.”

~ Monique Cotton, Firm Administrator, JFK Law Corporation

“As a medium size business with over 100 employees working in very different areas of our operation, Pivot was able to quickly understand our HR needs and offer practical solutions. Robin and the Pivot team worked closely with our Leadership group to implement effective turnkey solutions on time and on budget. We will continue to use Pivot for our ongoing HR needs and would highly recommend their services.”

~ Adam Zubek, General Manager, Point Grey Golf & Country Club

Pivot HR Services provides personalized solutions for our organization’s human resources needs. By engaging their services, we have been able to successfully outsource our HR function, as the Pivot team has demonstrated their ability to understand the HR priorities of our workplace culture and industry.

~ Areef Abraham, Chief Executive Officer Community Power

“Robin developed our employee policy manual with the goal of engaging and retaining our current staff as well as attracting new ones in this highly competitive marketplace. Her in depth knowledge of current legislation and HR policies proved to be of significant benefit. I would highly recommend Robin and the team at Pivot HR Services.”

~ Christopher Soles, President, Nextgen Technologies Ltd.

“Robin has been and continues to be an outstanding resource for our organization to navigate HR issues as we grow. She always approaches problems with professionalism and a keen eye for our best interest. I’d certainly recommend Robin to anyone looking to elevate their HR processes.”

~ Karim Abraham, CEO, Kambo Energy Solutions

“Our firm turned to Robin for advice and guidance at a time when we faced a period of serious difficulty in managing our human resources. She assisted us through the process of putting our relationship with our staff on a stronger, more stable footing and helped us implement a complete overhaul of our human resources policies. We could not be more pleased with the work she has done and continues to do with us.”

~ Robert Janes, QC, Managing Principal JFK Law Corporation

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