Inclusivity in Action: The Pivot HR Approach to Effective DEI Training

dei training

When old-school businesses hear the phrase “DEI training,” it’s usually accompanied by an annoyed eye roll. The mandatory Diversity, Equity and Inclusion training has earned an unfair reputation for being a long-winded guilt trip session that happens once a year.

That is an inaccurate representation of diversity and inclusion training, but what is DEI training supposed to look like? Pivot HR has the answer!

What is DEI training?

Pivot HR’s approach to DEI training is uniquely tailored to each business. Still, our basic DEI 101 training covers essential concepts like ‘bystanders vs. upstanders,’ ‘allyship,’ and ‘unconscious bias’ in the workplace. Pivot HR’s training aims to provide your team with the awareness, dialogue and action skills needed to cultivate a respectful, inclusive work environment.

Research shows that workplaces that take DEI training seriously and implement DEI practices in their day-to-day operations are rewarded for their efforts. Developing a workplace culture that prioritizes safety, inclusivity, and diversity benefits everyone.

Businesses with solid diversity and inclusion practices report increased productivity, enhanced creative problem-solving, and a greater retention rate of high performers.

Distinguishing Good vs. Bad DEI Training

Bad DEI training looks like this:

  • Training that is simply trying to check off a box
  • Corporate mandated without an action plan for implementing the DEI practices
  • Superficial or performative with overly broad information

Good DEI training looks like this:

  • Conducting a thorough DEI Audit
  • Speaking with employees to gather multiple perspectives on what’s working and what could be improved
  • Addressing the business’s strengths, weaknesses and growth opportunities
  • Proactively developing new initiatives and actionable DEI goals

The Pivot HR Difference

What makes Pivot HR’s DEI training more successful than other HR agencies is our approach. Our highly experienced team uniquely tailors DEI training to each organization’s specific needs, roadblocks and challenges.

DEI Audit

The first and most crucial step of Pivot HR’s process is conducting a DEI audit to assess the business’ current diversity and inclusion practices. The audit aims to determine what the company is or is not doing to ensure its employees feel safe and welcome at work.

We ask questions like: What DEI practices do you currently have, if any? How are you recruiting new hires? Is your workforce representative of your surrounding community, and is that community accurately reflected in the services you provide?

Focus Groups

Depending on the size of the company and what that business’s DEI goals are, Pivot HR conducts small focus groups where employees can be heard.

The perk of outsourcing your HR services to Pivot HR is that our specialists have the time to speak with everyone. We have held months-long focus groups for a large organization to meet with each employee and hear their perspectives.

Can Your Business Benefit from DEI Training?

We strongly encourage businesses to go beyond the box-ticking and invest in Pivot HR’s comprehensive, customizable DEI Training courses to develop a supportive and welcoming workplace.

Pivot HR is a Vancouver-based HR consulting agency that offers comprehensive HR services to businesses across Canada, including in-person training for Vancouver and Toronto organizations.

Contact Pivot HR Services today for a free consultation regarding customized DEI Training services.

What Our Clients say about us

“Robin and Mia were both exceptionally professional and responsive and understood our needs. Their work was of great quality. We are a small non-profit organization and we found them very easy and wonderful to work with. Great value and highly recommend.”

~ Joy Masuhara , Co-Chair Women Transforming Cities International Society

“Cindy is a remarkable professional coach, who goes well beyond expectations in supporting her clients’ development. She knows how to ask the right questions and uncover the real and deep issues that contribute to the limitations we put on ourselves. This type of personal exploration is tough work to do alone and remain committed to necessary change. Cindy’s approach and support made this process one of the most impactful experiences of my life, professionally and personally.”

~ Monique Cotton, Firm Administrator, JFK Law Corporation

“As a medium size business with over 100 employees working in very different areas of our operation, Pivot was able to quickly understand our HR needs and offer practical solutions. Robin and the Pivot team worked closely with our Leadership group to implement effective turnkey solutions on time and on budget. We will continue to use Pivot for our ongoing HR needs and would highly recommend their services.”

~ Adam Zubek, General Manager, Point Grey Golf & Country Club

Pivot HR Services provides personalized solutions for our organization’s human resources needs. By engaging their services, we have been able to successfully outsource our HR function, as the Pivot team has demonstrated their ability to understand the HR priorities of our workplace culture and industry.

~ Areef Abraham, Chief Executive Officer Community Power

“Robin developed our employee policy manual with the goal of engaging and retaining our current staff as well as attracting new ones in this highly competitive marketplace. Her in depth knowledge of current legislation and HR policies proved to be of significant benefit. I would highly recommend Robin and the team at Pivot HR Services.”

~ Christopher Soles, President, Nextgen Technologies Ltd.

“Robin has been and continues to be an outstanding resource for our organization to navigate HR issues as we grow. She always approaches problems with professionalism and a keen eye for our best interest. I’d certainly recommend Robin to anyone looking to elevate their HR processes.”

~ Karim Abraham, CEO, Kambo Energy Solutions

“Our firm turned to Robin for advice and guidance at a time when we faced a period of serious difficulty in managing our human resources. She assisted us through the process of putting our relationship with our staff on a stronger, more stable footing and helped us implement a complete overhaul of our human resources policies. We could not be more pleased with the work she has done and continues to do with us.”

~ Robert Janes, QC, Managing Principal JFK Law Corporation

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