Workplace Training & Development

Upskill Your Team with Customized Workplace Training and Development Opportunities

Our experienced team offers customized employee training sessions to help organizations navigate the evolving workplace. Our expert facilitators deliver engaging, practical, and results-driven training sessions.

Tailored Training Programs for Your Workplace Development

Every organization has unique goals and challenges. That’s why we tailor our in-person and virtual training programs to fit your team’s specific needs. Whether you’re looking to upskill managers, enhance HR competencies, or foster a more respectful and inclusive workplace, we deliver dynamic and interactive learning experiences.

How Employers Can Support Different Learning Preferences

How Employers Can Support Different Learning Preferences  It’s crucial to recognize that people process information in unique ways. There are

Read More »
dei training

Inclusivity in Action: The Pivot HR Approach to Effective DEI Training

When old-school businesses hear the phrase “DEI training,” it’s usually accompanied by an annoyed eye roll. The mandatory Diversity, Equity

Read More »
hr consultants

Setting the Tone: HR Diversity Training for New Hires

Establishing a diverse and inclusive workplace is critical to allowing all your employees to thrive in their roles! As the

Read More »

Flexible Training Options

  • On-Site Training – We bring the training to your workplace, allowing for hands-on learning in a familiar environment.
  • Virtual Training – Ideal for remote teams, our online sessions are designed for engagement through small breakout sessions and larger group engagement.
  • Scalable Formats – Choose from one-hour lunch & learns, half-day, or full-day immersive workshops based on your team’s needs.

Popular Learning & Development Topics

Management Skills Development
Management Skills Development

Management Skills Development

Effective management requires more than technical expertise — it demands strong interpersonal skills, sound judgment, and the ability to lead others with confidence and clarity. This session is designed to equip new and emerging managers with the practical tools they need to succeed in their leadership roles. Through real-world scenarios and actionable frameworks, participants will develop the confidence to navigate performance conversations, resolve conflict, and support employee growth, all while fostering a respectful and productive workplace culture.

  • ● Hiring with Confidence: Structuring effective interviews, avoiding bias, and understanding what questions are appropriate during the hiring process.
  • ● Coaching for Growth: Clarifying your role as a leader, building trust, and using coaching techniques to drive employee success.
  • ● Giving Effective Feedback: Strategies for giving constructive and appreciative feedback with professionalism and integrity while focusing on maintaining strong working relationships.
  • ● Addressing Performance Challenges: Understanding the difference between skill gaps and behavioural issues, and applying a clear, consistent approach to performance management.
  • ● Conflict Management: Recognizing different conflict styles, understanding when conflict becomes disruptive, and adapting your response based on the situation.
Bullying & Harassment in the Workplace
Bullying & Harassment in the Workplace

Bullying & Harassment in the Workplace

Creating a respectful and inclusive workplace is essential to employee well-being, cohesion, and organizational success. This session provides a clear and practical overview of bullying, harassment, and discrimination — what they are, how they show up, and what to do when they occur. Through real-life examples and reflection exercises, participants will explore what respectful behaviour looks like, how to recognize inappropriate conduct, and how to respond with confidence and integrity. This training reinforces both individual and organizational responsibilities in fostering a safe and professional work environment.

  • ● Defining Respect in the Workplace: Understanding acceptable vs. unacceptable behaviour, and how communication styles affect workplace culture.
  • ● Understanding Bullying & Harassment: Clarifying definitions, including sexual harassment; recognizing subtle and overt behaviours.
  • ● Protected Grounds: Overview of human rights protections and their relevance to workplace conduct.
  • ● Recognizing and Responding: Spotting warning signs, overcoming the bystander effect, and knowing when and how to escalate concerns.
  • ● Reporting a Concern: Steps to take when experiencing or witnessing harassment, and understanding your role in maintaining a respectful workplace.
Performance Enhancement & Coaching Employees
Performance Enhancement & Coaching Employees

Performance Enhancement & Coaching Employees

Effective performance management is essential for achieving organizational goals and supporting employee growth. This session provides leaders with the tools to set clear expectations, give constructive feedback, and coach employees for continuous improvement. Participants will learn how to conduct performance reviews, create development plans, and apply coaching techniques to foster a motivated and high-performing team. This training emphasizes the importance of clear communication, ongoing support, and individualized development in driving both team and organizational success.

  • ● Setting Clear Performance Expectations: Defining measurable goals and aligning them with organizational objectives.
  • ● Providing Constructive Feedback: Delivering actionable and growth-focused feedback in a supportive manner.
  • ● Coaching for Improved Performance: Using coaching techniques to support employee development and address performance challenges.
  • ● Conducting Performance Appraisals: Structuring effective performance reviews to guide development and ensure fairness.
  • ● Creating Employee Development Plans: Developing personalized plans to inspire growth, engagement, and career progression.
Workplace Investigations
Workplace Investigations

Workplace Investigations

Workplace investigations are essential for addressing employee conduct, safety, and policy violations. This session equips participants with the skills to conduct thorough, fair, and legally compliant investigations. Through interactive case studies and group discussions, participants will learn how to navigate each stage of the process, from initiation to conclusion, while ensuring psychological safety, confidentiality, and best practices throughout.

  • ● The Purpose of Workplace Investigations & When to Initiate: Understanding why investigations are necessary and recognizing when they should take place.
  • ● Preparing for the Investigation & Who Should Be Involved: Planning the process and identifying key participants.
  • ● Roadmap for Conducting Investigations: A step-by-step guide covering the entire process, from start to finish.
  • ● Ensuring Psychological Safety & Confidentiality: Creating a safe environment for all parties while maintaining privacy throughout the investigation.
  • ● Designing Effective Interview Questions & Documentation: Crafting questions that gather relevant information and ensuring thorough documentation of every step.
  • ● Communicating the Outcome & Post-Investigation Actions: Effectively communicating results and taking necessary follow-up actions, including reporting and corrective steps.
Building & Maintaining a Strong Company Culture
Building & Maintaining a Strong Company Culture

Building & Maintaining a Strong Company Culture

A strong company culture is fundamental to fostering an environment of trust, collaboration, and success. This session explores the key elements of organizational culture, how it shapes workplace behaviours, and the critical role leadership plays in building and maintaining a positive, thriving culture. Participants will learn how to align organizational systems with cultural objectives, create psychological safety, and develop long-term strategies for sustaining a strong culture that drives employee engagement and performance.

  • ● Understanding Organizational Culture: Defining culture, its key elements, and how it shapes employee behaviours and the workplace environment.
  • ● The Importance of a Strong Culture: The impact of a positive culture on employee engagement, retention, and long-term organizational success.
  • ● The Role of Leadership in Culture Creation: How leadership sets the tone for culture and the direct impact of leadership actions on cultural development.
  • ● Supporting Processes for a Strong Culture: Aligning organizational systems (e.g., communication, recognition, performance management) with company values and culture objectives.
  • ● Psychological Safety and Its Impact on Culture: Creating a safe space for employees to take risks, speak up, and foster innovation.
  • ● Strategies for Building and Sustaining Culture: Practical steps for designing, implementing, and nurturing a strong company culture, along with strategies for continuous evaluation and adaptation.
HR 101: Employment Legislation
HR 101: Employment Legislation

HR 101: Employment Legislation

In today’s workplace, employment legislation plays a critical role in various organizational activities, from recruitment and hiring to compensation, retention, and termination. This training provides participants with a foundational understanding of key employment laws and regulations, empowering them to effectively navigate legal implications and ensure compliance in the workplace. Participants will learn the essential rights and responsibilities under employment law to foster a legally compliant and ethical work environment.

  • ● Statutory Rights (Employee Rights): Understanding the basic rights afforded to employees under the law.
  • ● Hiring, Human Rights, and Discrimination: The prohibited grounds of discrimination and how they affect hiring practices.
  • ● Leaves of Absence: Legal requirements for employee leaves and employer obligations.
  • ● Employment Agreements: The importance of clear, legally compliant agreements in the workplace.
  • ● Wrongful Dismissal: What constitutes wrongful dismissal and the employer’s legal responsibilities.
  • ● Employer's Duty to Accommodate: Evaluating undue hardship factors and ensuring accommodation for employees as required by law.
Facilitating Conflict Resolution in the Workplace
Facilitating Conflict Resolution in the Workplace

Facilitating Conflict Resolution in the Workplace

Conflict is a natural part of the workplace and, when managed effectively, can lead to stronger teams and better decision-making. This session provides participants with practical tools and strategies for managing and resolving conflicts constructively. Through this training, participants will explore their own conflict styles, improve communication skills, and learn to facilitate fair and respectful discussions. The session emphasizes the importance of using conflict as an opportunity for growth and improved team dynamics.

  • ● Understanding Conflict Management: Identifying different conflict management styles and their pros and cons in particular workplace contexts.
  • ● Coaching and Managing for Success: The role of management in addressing and preventing conflict, including coaching employees toward positive outcomes.
  • ● Addressing Performance Issues & Progressive Consequences: How to use progressive discipline to address performance and conduct concerns fairly.
  • ● Conducting Workplace Investigations: The process of conducting fair investigations when conflicts escalate.
  • ● Making Disciplinary Decisions: How to make informed, fair, and legally sound disciplinary decisions.
Managing in a Unionized Environment
Managing in a Unionized Environment

Managing in a Unionized Environment

Navigating a unionized workplace requires managers and leaders to have a clear understanding of their rights, responsibilities, and effective strategies for managing relationships with unionized employees. This training equips leaders with the knowledge and skills to confidently administer collective agreements, manage workplace issues, and maintain positive union-management relationships. Participants will explore essential elements of progressive discipline, performance management, and the grievance process, all within the context of a unionized environment.

  • ● Understanding Management Rights and Responsibilities: Defining the roles and legal obligations of management in a unionized workplace.
  • ● Unions and Their Roles: Exploring the function of unions and their impact on workplace dynamics.
  • ● Administering and Interpreting the Collective Agreement: Key principles for effectively managing and interpreting collective agreements.
  • ● Progressive Discipline: Implementing a fair and consistent approach to progressive discipline.
  • ● Performance Management: Understanding the distinction between culpable and non-culpable performance issues.
  • ● Navigating Workplace Issues and Grievances: Strategies for addressing workplace issues and handling grievances effectively.
  • ● Duty to Accommodate: Legal requirements and best practices for accommodation in a unionized setting.
  • ● Maintaining Positive Union and Management Relationships: Building and sustaining cooperative and professional relationships with union representatives.
Diversity & Inclusion Training
Diversity & Inclusion Training

Diversity & Inclusion Training

Building a diverse, equitable, and inclusive workplace is essential for fostering innovation, enhancing employee engagement, and creating a positive organizational culture. This training program provides leaders and employees with foundational knowledge of diversity, equity, and inclusion (DEI), while also offering practical strategies for creating a more inclusive work environment. Participants will explore unconscious biases, microaggressions, allyship, and methods to support and promote DEI in the workplace.

  • ● Diversity, Equity, and Inclusion Fundamentals: Building a shared understanding of DEI and why it is essential in today’s workplace.
  • ● Preventing Unconscious Biases: Identifying unconscious biases and exploring strategies to minimize them in decision-making.
  • ● Managing Microaggressions: Recognizing microaggressions and learning how to prevent and address them effectively.
  • ● Bystanders vs. Upstanders: Understanding the difference between bystanders and upstanders, and how to actively promote an inclusive culture.
  • ● Allyship: Exploring the pillars of allyship and how leaders can encourage and promote allyship in the workplace.
  • ● Supporting an Inclusive Workplace: Best practices for fostering an inclusive environment and supporting diversity at work.
Managing Disabilities & Duty to Accommodate
Managing Disabilities & Duty to Accommodate

Managing Disabilities & Duty to Accommodate

Employers have a legal duty to accommodate employees with disabilities by removing barriers that hinder their full participation in the workplace. This training program equips managers, HR professionals, union representatives, and supervisors with the tools to manage accommodation requests in a compliant and supportive way. Participants will learn how to apply the principles of accommodation, including understanding an employer’s legal responsibilities, handling disability disclosures, and addressing the challenges of undue hardship.

  • ● An Employer’s Responsibility to Accommodate: Understanding the legal framework and employer obligations under the BC Human Rights Code and related legislation.
  • ● Disclosing a Disability: Best practices for handling disability disclosures and supporting employees through the accommodation process.
  • ● Prohibited Grounds of Discrimination: Overview of the legal protections against discrimination and how they apply in accommodation cases.
  • ● Informal vs. Formal Accommodations: Differences between informal and formal accommodation processes, and when each is appropriate.
  • ● Undue Hardship: Recognizing when accommodation may cause undue hardship and how to address these situations.
  • ● Reasonable vs. Unreasonable Accommodation: Determining what constitutes reasonable accommodation and how to navigate challenging requests.
Compensation Strategy Beyond the Paycheque
Compensation Strategy Beyond the Paycheque

Compensation Strategy Beyond the Paycheque

Designing a comprehensive compensation strategy is key to achieving organizational effectiveness. This training helps business leaders, executives, and HR professionals evaluate and design compensation systems that attract and retain top talent. Participants will explore total compensation systems, the role of money in compensation, and non-monetary rewards that contribute to employee satisfaction and performance.

  • ● Money Matters: Understanding the personal and organizational significance of money in compensation.
  • ● Total Compensation Systems: Exploring the components of a total compensation system, including base pay, benefits, and incentives.
  • ● Incentive Programs: Examining various types of incentive pay programs and how they motivate performance and attract talent.
  • ● Non-Monetary Rewards Programs: Identifying different non-monetary rewards and their effectiveness in meeting intrinsic and extrinsic needs.
  • ● Performance Evaluations & Seniority-Based Pay: Analyzing performance management programs and considering alternatives to traditional performance evaluations.
  • ● Succession Planning: Building a compensation strategy that aligns with organizational growth and supports effective succession planning.
Psychological Safety in the Workplace
Psychological Safety in the Workplace

Psychological Safety in the Workplace

A psychologically safe workplace is one where employees feel confident to share their ideas and thoughts without fear of retaliation. This training will equip participants with the knowledge and skills to foster an environment where individuals feel valued, heard, and empowered to speak up, ultimately driving higher performance and employee retention.

  • ● Defining Psychological Safety: Understanding the core principles and importance of psychological safety in the workplace.
  • ● Impacts of an Unsafe Workplace: Exploring the consequences of not fostering a psychologically safe environment, including reduced engagement and innovation.
  • ● Creating a Psychologically Safe Environment: Practical steps to create an open and supportive work culture that encourages honest communication and builds trust.
  • ● Micro-Aggressions: Identifying and addressing subtle negative behaviours that impact the workplace culture.
  • ● Micro-Affirmations: The role of small, positive actions in creating supportive and inclusive workplace relationships.
Expert-Led Training, Real-World Impact

Our facilitators bring deep HR and training expertise, grounded in decades of real-world experience. We design and deliver practical, high-impact training sessions—and regularly share our insights with professional associations across BC.

SCHEDULE A FREE CONSULTATION

Turn Insights into Action Invest in Your Team Today

Ready to strengthen your workforce? Let’s design a tailored workplace training program that equips your team with the skills, tools, and confidence to thrive.

Whether you’re based in BC or leading teams across Canada, our training solutions are built to meet your team where they are.

Difference From Workplace Training & Development
Difference From Workplace Training & Development

Not sure whether your team needs leadership development or broader workplace training? Here’s a quick breakdown:

· Leadership Training & Coaching focuses on building individual leadership capacity — for new managers, executives, and leadership teams.

· Workplace Training & Development addresses company-wide skills and compliance — from HR essentials to team dynamics.

Explore More HR Solutions

Pivot HR offers tailored services to support every stage of your people strategy.

Participants attentively engage in a seminar, showcasing diversity and collaboration.
Leadership Training & Coaching
employee engagement team building activities workplace culture development
Employee Engagement & Culture
Top view of employment agreement contract with pens and seasonal hire note on wooden desk.
HR Policies & Contracts